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Platos Remote Patient Monitoring (RPM)

Last Update hace un año

How does Platos RPM help with diabetes management? Can Platos RPM help with conditions other than diabetes? What is diabetes? What are the common causes of diabetes? How do I connect with a care provider for diabetes management?

Why aren’t my third-party apps' glucose readings syncing with Platos?

PLATOS HEALTH

Last Update hace un año

If third-party app readings aren’t syncing:
  1. Ensure the app is linked via Apple Health (iPhone) or Health Connect (Android).
  2. Enable background permissions for both apps.
  3. Disconnect and reconnect the third-party application in Platos Device Settings.
  4. Force-close and reopen both apps.
  5. Contact [email protected] if the issue persists.

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